Terms & Conditions

Given the lack of human intervention in sending and receiving an order via the Internet (online), it is necessary to take into account the following conditions before entering your details and / or your order. Please read carefully!

General Online Order Terms

  • The minimum specifications your browsers must have in order to order through our website are: Internet Explorer 7, Mozilla Firefox 2, Safari 4 or later with JavaScript enabled
  • For the correct use of the app, you need to update your device with the latest iOS & Android versions and update the app with the new versions.
  • Orders paid for by credit card are charged directly by the authorized Viva Wallet Payment Institution. For security reasons of each transaction to “Our website” has no access to your credit card information
  • Changing or canceling an order after shipment is not possible
  • Only the discounts listed on the relevant forms or when specifically announced by the company can be redeemed online and mobile (via the app)
  • A material can be added to the price list plates if it is available with a special field. Removing materials does not change the value of the dish. If material is selected that increases the price, then the value is automatically adjusted.
  • Minimum order value is: €1.00 as final value, after the discount offered has been calculated (For Distribution/Delivery)

    Order hours are: MONDAY TO SUNDAY 2.00pm-02.00am

    Large value orders as well as first-time customers' contact details may be confirmed by phone. For this reason, please include in your online order the phone number of the delivery address so that we can call you for confirmation
  • The “Website” cannot guarantee the uninterrupted operation of harlem.fimble.gr and bears no responsibility regarding any technique or any other inability to use harlem.fimble.gr
  • According to Law 4496/2017 which introduced Directive 2015/720EU, an environmental fee is imposed from January 1, 2018 for thin plastic carrier bags. It is part of the harmonization of the Greek Legislation with the European Directive. The above law defines an environmental fee of €0.07258 plus VAT of 24%. Due to the minimum subdivision of the euro (€0.01) the total charge cannot be less than €0.09 per bag. The information about the cost of a plastic bag can be found in the "Order Confirmation" option as "Plastic bag (environmental fee)" along with the total information about the total cost of the order.
  • The “Website” reserves the right to collect non-personal data, exclusively for analysis and more accurate forecast of sales, inventory, food cost & labor cost.
  • Free or zero-priced products are not included in the calculation of the original cart value to determine the online discount.
  • Offers cannot be combined with other offers or coupons.
  • The stated delivery time is not binding, as there are always unforeseen factors that may affect the actual delivery time.
Up icon